Distance Sales Agreement

This Distance Sales Agreement (“Agreement”) is concluded electronically between Galipoglu (Seller) and the person placing an order on this website (Buyer), pursuant to the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

1. Parties & Contact

Seller: Galipoglu Panel Çit Tel Örgü İth. İhr. Paz. San. Tic. Ltd. Şti.
Address: [Company Address]
Phone: [Phone] — E-mail: bilgi@galipoglu.com
MERSİS/Tax No: [●]

Buyer: Name/Surname or Company Name stated on the order form; contact details provided during checkout.

2. Subject

The subject of this Agreement is the sale and delivery of the products/services whose qualities and sales price are specified on the website and in the order summary, and the determination of the rights and obligations of the Parties.

3. Product Information & Pricing

• Key specifications (dimensions, coating, color, quantity, SKU) are shown on the product page and order summary.
• Prices are listed in USD base with dynamic USD→TRY conversion; the payable amount in TRY is displayed at checkout. Prices include/exclude VAT as indicated on the summary.
• Seller may correct typographical or system errors; obvious pricing mistakes do not bind the Seller.

4. Payment

Payments are made via the methods offered at checkout (e.g., bank transfer, card, cash on delivery where available). For bank transfers, the order is processed after funds are received. Any bank/transfer fees belong to the Buyer.

5. Delivery & Shipping

• Delivery is to the address specified by the Buyer. Unless stated otherwise, shipping costs are [paid by Buyer / paid by Seller over [X] TRY].
• Lead times and dispatch dates are shown on the quotation or order summary. Force majeure, customs, and carrier delays are excluded.
• The risk passes to the Buyer upon delivery to the carrier for EXW/FOB shipments; otherwise upon delivery to the Buyer.

6. Right of Withdrawal (Consumers)

Consumers (natural persons purchasing for non-commercial purposes) may withdraw from the contract within 14 days from delivery without giving any reason. To exercise this right, submit a clear statement to [email protected] or via your account.

Returned goods must be unused, complete, and in resale condition with all accessories and packaging. Unless the product is defective, return shipping is [borne by Buyer / borne by Seller].

Exceptions (no withdrawal right)

• Custom-made or clearly personalized products (e.g., cut-to-size mesh, special color/diameter, custom gates).
• Products not suitable for return due to health/hygiene reasons if the seal is broken after delivery (e.g., masks, certain cleaning items).